One major piece of litigation supported by a non-profit group has just been filed – so it will be awhile before we have any answers. This legal complaint, filed on September 9, 2025, by the American Federation of Teachers (AFT) and several individual plaintiffs against the U.S. Department of Education…
If you are concerned or have questions about how many months you have in IDR credit from past federal student loan payments or even forbearances under the IDR Recount, you can check online here: (this applies to those with counts toward PSLF as well). In our opinion, this is a…
We believe we’ve found a good software solution to upgrade our document collection for bankruptcy. We are now taking steps to purchase and incorporate this into our system. Our hope is that it will reduce the time our clients spend obtaining and uploading or sending documents to us, pre-populate the…
We are hearing numerous reports of surprise billing by student loan servicers especially now that SAVE is no longer an option. Or the checking account is being hit with a standard repayment amount rather than an IBR payment based upon someone’s income. If f you have permitted auto billing in…
Folks are reporting that they are being asked to make a large student loan payment – but they in in a long queue waiting for their Income Driven Plan (IDR) application to be processed. This is happening because if a payment isn’t being made, the loan defaults to the Standard…
So 7.7 million borrowers are in a SAVE forbearance. That means no payment, no interest since the courts applied the SAVE injunction last July (2024). Lots of questions about what borrowers should do now. We just did an interview with ABC Action News this a.m. that will run tonight. Here’s…
If you are encountering collections calls or even a collection lawsuit, sometimes taking the offense is the better route. For instance, we are seeing usury violations where the rate of interest being charged on its face is 90% APR. The lawsuit may be filed by a smaller player who you’ve…
Buy now, pay later options are on the rise. The most popular players in this space – Klarna, Afterpay, Affirm, and Zip – are everywhere. They’re not just options. They’re default features, embedded into the checkout flow of almost every major retailer. Even Door Dash now has options which allow…
Those with federal student loans have had a five year reprieve for collections on federal student debt. We are seeing more delinquencies as people do not not realize they were due to make a payment and for those borrowers who cannot afford to make a payment now. There may be…
The IDR payment tracker was removed from many if not all borrower’s studentaid.gov sites today. You can still find your payment count however. Write your servicer directly for it or use this direct link after you’ve logged onto StudentAid.gov: https://studentaid.gov/app/api/nslds/payment-counter/summary. This link shows in a computer code format called JSON…