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Heartland ECSI – 1 star reviews –

We’re investigating this company for potential violations of the Fair Credit Reporting Act (FCRA), Fair Debt Collection Practices Act (FDCPA), among other things, and I ran across their Better Business Bureau reviews.

I’ve never seen so many 1 star reviews!  They’ve been in business for 48 years, are a major debt collector for universities and colleges for student loan debt.  Some of these reviews say they would have given a ZERO review if possible, stating they are the worst

The reviews  stem from ECSI charging a service charge for a single payment; misrepresenting the facts on credit reports and making collection calls even when an account is current, and lots more…

Looks like they got hit in a class action suit for charging unauthorized fees to process American Express card transactions.

They’ve been sued in another case for failing to report student loan debt as discharged on a credit report.

If you have any questions about ECSI and their debt collection activities relating to student loans, we’d love to hear from you.

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