It’s free, it’s easy, it’s a way to get IDR credit for the Covid period, and to show your federal student loans were in good standing for the past 3.5 years during Covid. Don’t let your federal loans remain in default, there is no win in doing so. They don’t negotiate like private student loans do.
To use Fresh Start to get out of default, you must contact your loan holder. If your loans are held by ED, you can contact us using one of the three methods below. If your loans are held by a guaranty agency, you’ll need to call that agency. Find contact information for guaranty agencies.
If you don’t know who holds your loans, call 1-800-621-3115 (TTY 1-877-825-9923).