We believe we’ve found a good software solution to upgrade our document collection for bankruptcy. We are now taking steps to purchase and incorporate this into our system. Our hope is that it will reduce the time our clients spend obtaining and uploading or sending documents to us, pre-populate the client questionnaire, eliminate the time it takes to convert data to PDF, quickly cure blurry photos or expired IDs and help to organize data and get it where it needs to be.
Not only will this hopefully save our clients’ time, but it should save our firm a great deal of time as well, in areas such as following up on data, transcribing data from place to place, and allowing us to spend more time doing what we do best: finding solutions to our clients’ debt.
Our team hasn’t changed much over the years — which has been a boon for clients — to always deal with the same person. Employee turnover is practically non-existent at our firm. Software tools have changed a lot, and cutting edge stuff really helps keep our costs low and service high.